Thoughts on... Overbearing Customer Service

If you live in Chicago like me, and you ever go shopping on the Magnificent Mile, you might have hit up their fairly new Victoria's Secret location. No, I don't mean the one in Water Tower Place, but the one thats literally a block and a half down from Water Tower Place. Don't ask me why they need two in such a close vicinity of eachother, it's not really the point of my story.

My point is that I simply cannot go to that store anymore. Everytime I walk in to that store I am ambushed within mileseconds by their fucking annoying customer service. My trip yesterday went like this:

"HIIII! Welcome to VICTORIA'S SECRET!" Oh gee, that's where I am?

"What are you looking for today???" Actually, I'm just kind of browsing.

"OKAY, well do you know about our 10-Dollar Gift Cards??" No.

"WELL. If you buy more than 10 dollars worth of items today, you automatically get a free gift card. It has at least 10 dollars on it, but it can have up to 500! Isn't that great??? OH MY GOD, I LOVE YOUR EARRINGS. THEY'RE SO ADORABLE!"

***

Mind you that this was within 10 feet of the door. This particular location has two floors and a ton of ground to cover. I walk over to the perfumes and not two seconds after I'm standing do I get attacked again:

"HII, do you know about our 10-Dollar Gift Cards?" Yeah, actually. The girl standing by the door told me all about it.

"WELL. If you buy more than 10 dollars worth of items today, you automatically get a free gift card. It has at least 10 dollars on it, but it can have up to 500! Isn't that great???" Lady, I just told you I already knew about it. Are you reciting a script or something?

***

Already midly irritated, I walk over to the underwear drawers. Out of nowhere, another one pops out and scares the shit out of me:

"HII, what size are you looking for??" Extra-small I guess.

"Okay, well the extra-smalls are in the top drawer." Thanks.

Then she looks over at the book I'm holding.

"Is that a good book???" Well, actually it's my Macro textbook, so I don't particually enjoy it.

"Oh, well thats nice... Just so you know, these panties are 3 for 30 dollars." Thanks again.

I was at a different underwear drawer when the SAME girl said pretty much the EXACT same thing to me. Like she hadn't even remembered the conversation we'd had less than 10 minutes before.

***

Now their PINK section consists of the entire second floor, so as I go up the escalator there are not one, but TWO girls waiting at the entrance. Both of them give me the typical:

"HII..." and then one of them simply goes,

"Do you like our store???" With this crazed smile. I'm starting to think this is a joke to them. At least I hope so.

***

I'm sure these girls have to say that stuff because their managers make them, but honestly, they don't have to sound like TOTAL robots. Like, to the point where they're not even listening to what I'm saying to them. I don't want to be told a million times about your stupid 10-dollar gift cards, which is why I said I already knew about them. And I'm not an idiot, there are tags which clearly label the sizes of your underwear. If I need help, I'll ask you. I don't need you hovering over me like helecopter.

***

Needless to say, I abandoned ship yesterday and hit up the one in Water Tower Place. Sure, it's smaller. But they still a pretty big selection, and the customer sercvice people are SO MUCH MORE laid back. I don't know what it is about that other location, but it's like those girls are all on crack. Take my advice people, if you're ever shopping on Michigan Avenue, just walk the extra block and a half north to get your Vicky's fix. It'll save your sanity.